1. Introduction & Scope
At Pariksha Guru (accessible via https://www.pariksha.guru and https://app.pariksha.guru), we hold the privacy and security of our student community in the highest regard. This Privacy Policy details our practices concerning the collection, storage, use, and protection of your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDPA), 2023.
2. Personal Information We Collect
We collect only the minimal necessary data required to deliver high-performance testing simulations and authentic analytics:
- Student Profile Information: Full name, verified email address, mobile phone number, district/city in Chhattisgarh, and target competitive examination (e.g. CGPSC State Service, CG Police SI, Patwari, Hostel Warden).
- Examination & Performance Analytics: Question choices submitted, time spent per question, test completion timestamps, negative marking tallies, subject-wise strengths and weaknesses, and All-Chhattisgarh percentile scores.
- Transaction & Billing Records: Subscription package purchased, transaction date, amount paid, and unique payment gateway transaction IDs (via Razorpay). We do not store banking passwords, debit/credit card CVVs, or UPI PINs.
- Technical & Log Data: Internet Protocol (IP) address, browser type, device operating system, access timestamps, and session security tokens.
3. Purpose and Legal Grounds for Processing
Your data is processed strictly for legitimate educational, operational, and security purposes:
- To provision your secure student account and grant access to enrolled test series.
- To compute instant scorecards, detailed question-by-question explanations, and state-wide percentile rankings.
- To send vital examination alerts, such as authentic CGPSC / CG Vyapam postponement notices, new exam dates, and admit card releases.
- To prevent fraudulent account sharing, unauthorized concurrent logins, and intellectual property theft.
- To comply with statutory financial auditing and tax obligations under Indian law.
4. No Sale or Commercial Rental of Data
We never sell, rent, lease, or monetize your personal information or contact details to third-party commercial marketing agencies, lead brokers, or advertisers.
5. Trusted Service Providers & Disclosures
We only share necessary information with verified technical infrastructure providers bound by strict data protection agreements:
- Payment Processing: Razorpay Software Private Limited (PCI-DSS Level 1 certified gateway) for processing transactions securely.
- Cloud & Database Hosting: Vercel Inc. and MongoDB Atlas cloud infrastructure with end-to-end data encryption at rest and in transit.
- Legal Authorities: We may disclose data when strictly compelled by valid legal process, court summons, or law enforcement orders under applicable Indian legislation.
6. Cookies & Client-Side Storage
We utilize functional cookies and browser local storage strictly to ensure smooth platform operation:
pariksha_language: Saves your preferred interface language (English or हिन्दी).Authentication Token: Maintains your secure logged-in state across test sessions without repeatedly requesting credentials.
You may configure your browser to reject cookies; however, certain interactive test simulation features may not function properly without session cookies.
7. Data Security Measures
We implement robust, multi-layered administrative, technical, and physical safeguards to safeguard student records:
- All data transmissions are encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
- Account passwords are encrypted using one-way cryptographic hashing algorithms with unique salts (bcrypt/argon2).
- Strict role-based access control limits internal database access strictly to authenticated administrative personnel.
8. Data Retention & Account Deletion Rights
We retain your academic test records and scorecard history for as long as your account remains active to provide continuous revision history. You have the right to request:
- A copy of your registered personal information.
- Correction of inaccurate biographical or contact information.
- Permanent deletion of your account and test history, subject to retention of transaction receipts required by Indian financial accounting laws.
To request data erasure, email privacy@pariksha.guru from your registered email account.
9. Children & Minor Aspirants
Pariksha Guru is intended for competitive examination aspirants who are at least 18 years old or preparing for state government examinations under the consent and guidance of parents or legal guardians. We do not knowingly collect personal data from children under the age of 13 without parental consent.
10. Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer for data protection is:
Data Protection & Grievance Officer
Pariksha Guru Privacy Cell
Email: privacy@pariksha.guru
Location: Raipur, Chhattisgarh, India
We acknowledge all formal grievance notifications within 48 hours and resolve verified concerns within thirty (30) days of receipt.